Viewing notifications

Whenever a portal member is subscribed to changes on a record or entity, and the value of tracked field is changed, a notification about the change is automatically created for the subscriber. Subscribers can see notifications in the Notifications pane on the portal and/or receive an email notification. Conditions that trigger a notification and whereto it will be sent depend on the subscription type and subscription settings.

Portal notifications

Portal notifications are visible on any page of the portal on the header.

The notification icons on the header indicate the following:

Icon	Description
	This icon indicates that there are no new unread notifications about changes made by other portal members to the records you are currently subscribed to.
	This icon indicates that there are new unread notifications about changes made by other portal members to the records you are currently subscribed to. Point to the icon to see the number of notifications and a brief description of each change.
	The number in the circle indicates how many unread notifications about changes made by other portal members to the records you are currently subscribed to you have. This number is displayed when you point to the notifications icon while you have some notifications marked as unread.

Reading notifications

When you have unread notifications, which is indicated by the icon, point to the icon to read them. As soon as you point to the icon, the number of unread notifications is displayed in the circle (e.g. ).

The information displayed in a notification depends on the notification template.

Portal members can choose the type of changes (a new record is inserted, an existing record is changed, a record is deleted) they want to be notified about. In this case, the notification template must use a variable that looks up an entity field, which specifies what type of change was made (for example, [[actiontype]]) so that a notification specifies which type of change was made exactly.

Marking notifications as read or unread

When you point to the notifications icon on the header to view notifications, you can mark notifications as read by clicking the icon next to the unread notification. The icon changes to , which indicates that the notification is read. Also, if you click the notification to open the related page, the notification will be marked as read automatically.

You can mark notification as read at once by selecting Mark all as read.

Viewing all notifications

To view all notifications with detailed information, select See all notification when you point to the notifications icon on the header to view notifications.

Opening related page

You can open the related page where the change described in a notification was made. To do this, point to the notifications icon on the header to view notifications, and then click the notification for which you want to open the related page.

Email notifications

If email notifications are enabled for the subscription that you use, an email notification is sent to the email specified in the portal member settings in CMS.

An example of a notification email (the subject and body content depend on the template).