Enable notifications

After the Notifications functionality has been configured in the backoffice, it must be turned on to be activated.

Globally

Globally, for the whole portal, the Notifications functionality is toggled on or off as follows:

  1. In the backoffice, go to Media > Site settings > Notifications.
  2. Use the following switches:
    1. Enable portal notifications - Specifies whether the functionality that displays notifications about changes on subscribed records directly on the portal as well as pages where you manage notification subscriptions will be enabled. If you change this setting, you must restart the application for the changes to take effect.
    2. Enable email notifications - Specifies whether the functionality that sends notifications about changes on subscribed records by email will be enabled.
  3. Optionally, in Comments field, you can provide comments about the notifications configuration.
  4. In the Critical Error Notification Recipients field, you can specify the email addresses of portal administrator(s) who will receive alerts about critical notification processing errors. Use a comma (,) to separate multiple email addresses.
  5. On the Cleanup settings tab, configure the automatic deletion of generated notifications and log entries:
    1. Task log entries older than (days) - Specifies after how many days the log entries with statistics on processing change sets by background tasks are automatically deleted.
    2. Archived changes older than (days) - Specifies after how many days the processed and archived change sets are automatically deleted.
    3. Web notifications older than (days) - Specifies after how many days the generated portal (web) notifications are automatically deleted.
    4. Email notification log entries older than (days) - Specifies after how many days the log entries with statistics on email notifications are automatically deleted.
  6. Select Save.
  7. Reload the application (Settings > More > Reload application) for the changes to take effect.


Alternatively, you can enable/disable notifications as well as configure cleanup settings in the Notifications Control Panel:

  1. Go to Settings > Portal maintenance, and then, under Manage notifications, select More. 
  2. On the Settings tab, use the following switches:
    1. Enable portal notifications - Specifies whether the functionality that displays notifications about changes on subscribed records directly on the portal as well as pages where you manage notification subscriptions will be enabled. If you change this setting, you must restart the application for the changes to take effect.
    2. Enable email notifications - Specifies whether the functionality that sends notifications about changes on subscribed records by email will be enabled.

For a specific page

Additionally, for each page where you want portal members to have the ability to manually subscribe to changes on a record (the Direct subscription type), you should add and configure the Notifications command. This command is available on the Permissions tab of the grid or detail page settings.

When you add this command, specify the command caption, enable it in the command toolbar if necessary, specify the icons for the Enabled and Disabled state (you don’t have to specify icons if you want to use the default images).