Managing CMS users

CMS administrators can perform various actions with CMS users. To manage a CMS user, sign in to CMS with an administrator account, go to Users and select the name of a user that you want to manage.

Disabling CMS users

CMS users cannot be deleted because the content they create remains linked to them; however, they can be disabled to restrict their access to the CMS. You cannot disable yourself.

To disable a CMS user:

  1. In CMS, go to Users.
  2. In the User management window, select the name of a user that you want to manage. The user status is displayed in the right pane.
  3. Select Save when you are done making changes.

 Later you can re-enable the user if necessary by selecting Enable on an inactive user.

Changing CMS user password

When an administrator is creating a CMS user, the user password is automatically generated. The administrator can provide the user with that password or manually change the password whenever necessary.

To change the user password:

  1. In CMS, go to Users.
  2. In the User management window, select the name of a user that you want to manage.
  3. In the right pane, select Change password.
  4. Type a new password two times. The password requirements:
    1. Minimum length: 12 characters
    2. Special symbols or digits: recommended, but not mandatory
    3. The account becomes inactive after 5 unsuccessful attempts
  5. Select Confirm.
  6. Select Save when you are done making changes.

Changing photo

You can upload a photo/avatar for CMS users.

To upload a user avatar:

  1. In CMS, go to Users.
  2. In the User management window, select the name of a user that you want to manage.
  3. In the right pane, select Change photo.
  4. Select Save when you are done making changes.

Managing access

When you create a CMS user, you assign them to CMS user groups. You can reassign a CMS to different CMS user groups if necessary. 

To manage user groups for a CMS user:

  1. In CMS, go to Users.
  2. In the User management window, select the name of a user that you want to manage.
  3. Under Assign access, manage the user groups:
    1. Select Add to assign the user to a new CMS group.
    2. Select Remove next to a group to remove the user from the group.
    3. Select Edit to edit the permissions.
  4. Select Save when you are done making changes.

Managing 2-factor authentication

Once the CMS user uses 2-factor authentiation to sign in to CMS, the 2-factor inidication becomes enabled on tgheur user page. The administrator can disable the 2-factor authentication for a CMS user (but cannot manually enable).

To disable 2-factor authentication for a CMS user:

  1. In CMS, go to Users.
  2. In the User management window, select the name of a user that you want to manage.
  3. In the right pane, selectt Configure Two-Factor.
  4. Select Disable. The action can be used only if the 2-factor authentication is already used by the user.