SMTP settings

Simple Mail Transfer Protocol (SMTP) settings are simply your outgoing email server settings. This particular protocol only works for outgoing messages and is used with various portal features that send emails from the portal, such sending records by email, password recovery, and email notifications about changes on records a member is subscribed to.

To configure SMTP settings

  1. In CMS, go to Media > Portal Settings.
  2. On the General tab, under SMTP settings, select the  icon to create a new set of settings or the  icon to edit existing settings.
  3. Fill in the fields as described below.
    1. Enabled – Specifies whether this set of SMTP settings will be enabled. If you have multiple SMTP setting sets enabled, the first set of settings will be used.
    2. Network host – Specifies the host name of the outgoing mail server that will be used when sending emails from the portal. The network host is unique for each provider. E.g. smtp.gmail.com
    3. Username – Specifies the email address from which emails will be sent.
    4. Password – Specifies the password of the email address specifies in the Username setting.
    5. Port – Specifies the port through which emails will be sent. Port 587 is recommended for secure connection.
    6. Enable SSL – Specifies whether the SMTP connection will be secured with SSL.
    7. Default credentials – Specifies whether the default credentials (username and password) will be used instead of the credentials specifies in this settings set.
    8. Redirect to report email – Specifies whether all emails sent by the portal will be redirected to the email(s) specifies in the Report emails setting. Redirecting emails is useful for testing purposes.
    9. Report emails – Specifies email(s) to which all emails sent by the portal will be redirected if the Redirect to report emails setting is enabled. You can set up multiple report emails. Select the  icon to add a new report email:
      1. Email – Specifies the email to which all emails sent by the portal will be redirected if the Redirect to report emails setting is enabled. 
      2. Enabled – Specifies whether this report is enabled. Use this switch to temporarily disable a report email without having to remove the settings.
  4. Optionally, create an alternative set of of SMTP settings by selecting the  icon and filling in the fields. Only one set of SMTP settings can be enabled at a time: if you have multiple SMTP setting sets enabled, the first set of settings will be used.
  5. In CMS, select Settings, and then, on the Portal Settings tab, select Reload Application for changes in the SMTP settings to take effect.