Password Recovery page

The Password Recovery page is a portal page that will be opened when a portal member is trying to recover their password. When a portal member clicks the Forgot your password? link on the login page, they receive a notification email with a link to the Password Recovery page where they will be able to reset the password and specify a new one. The body of the email notification is configurable in the Password Recover page settings.

To create a Password Recovery page for your portal

  1. In CMS, go to Content.
  2. Select the icon next to the node with the icon (or select and hold (or right-click) the node, and then select Create).

      Note

    The  icon identifies the My Account page. The name of the page, which is also displayed as the node name, is customizable and can be different in your case. 

  3. In the Create pane, select Password recovery page.
  4. On the header, type the name of the page, which will also be displayed as the node name in the site localization tree.
  5. On the General tab, configure the settings as described below.
    • Title - Specifies the title that will be displayed in the header of the Password recovery page.
    • Subtitle - Specifies the subtitle that will be displayed in the header of the Password recovery page.
    • Browser tab title - Specifies the title of the web browser tab that will be displayed when the Password recovery page is opened and the member point to the browser tab.
    • Content-from page - Specifies the portal page that will be displayed instead of the created page. The path on the address bar will be that of the original page. Use this setting only if you want to redirect the member to another existing portal page. Select Add to add a page that will be displayed instead of the source page.
    • Redirect-to page - Specifies the portal page that will be displayed instead of the created page. The path on the address bar will be that of the target page. Use this setting only if you want to redirect the member to another existing portal page. Select Add to add a page that will be displayed instead of the source page.
    • Menu settings:
      • Menu item title -Specifies the title of the menu item, which will be displayed in the navigation pane for this page.
      • Hide menu item - Specifies whether the menu item for this page will be hidden, and for which member groups. Only members that were added to the members groups that you select here will have this menu item available in their navigation pane. If you leave this check box cleared, the menu item will be visible to all member groups.
      • Hide breadcrumb - Use this switch to hide or make visible again the page breadcrumb trail at the bottom of the page. A breadcrumb trail is used as a navigational aid to help portal members keep track and maintain awareness of their locations within the portal.
      • Menu item icon - Specifies the icon of the menu item for this page. Select the square and browse to the icon in the portal media library. Adding an icon is optional. When choosing an icon, select any icon library set except umbraco-icon, because icons from this icon library are not meant to be used with front end elements – this may cause bugs and visual glitches.
      • Menu item title color - Specifies the color of the menu item for this page.
      • Split menu - Specifies whether a split line will be displayed after the menu item of this page.
      • Compact menu - Specifies whether menu items will be displayed as icons in the main menu (navigation pane) for this page.
      • Hidden menu - Specifies whether the main menu (navigation pane) will be hidden when this page is opened. The navigation can always be accessed by selecting the corresponding icon at the top of the page.

  6. On the Password recovery page tab, configure the settings as described below.
    • Hide field captions - Use this switch to hide all field captions on the Password recovery page.
    • Password recovery page image - Specifies the image that will be displayed on the Password recovery page. Select the icon to add an image. You can browse the portal media library to select an existing image or upload a custom one. To edit an already specified image as well as view its details, point to the image thumbnail and select the icon. To remove the image, point to the image thumbnail and select the icon.
    • Email template - Specifies the name of the email template that will be used as a basis for the email that will be sent to a portal member to notify him or her that someone has requested a password reset. Select an email template from one of the email templates created in the site localization page settings on the Settings tab. You can leave this field empty and create the body of the email manually.
    • Email subject - Specifies the subject of the notification email that will be sent to a portal member when they or someone else requests a password reset.
    • Email body - Specifies the body of the notification email that will be sent to a portal member when they or someone else requests a password reset. You can type this body manually in this setting or select an email template in the Email template setting. Use double square brackets if you need to add variables, such as the portal member's name (e.g. [[username]]). Ensure that you add a hyperlink to the this Password recover page.

  7. Select Save and publish to save the changes and publish the created page. Optionally, you can select Preview to preview how the page will look like in the front end.
  8. Specify the created Password Recovery page on the My account page in the Password recovery page field.